in sun Hong
I would like to share my disappointing experience with an older bald gentleman who works at this location.
Three weeks ago, I had my fingerprints and photo taken here to submit documents to U.S. authorities. However, when I received the photo, my eyes were closed. After checking Google and ChatGPT, I confirmed that photos with closed eyes are clearly not accepted.
So, I came back today to correct the issue. However, the staff member rudely told me that since the paperwork came from the RCMP, I should ask them, and that I would have to pay again if I wanted to retake the photo. He also said that if the U.S. rejects my documents, then they would redo the photo — even though it can take several months to receive the result.
This kind of response is extremely unprofessional and unreasonable. It makes no sense that a customer should have to pay again for a photo that clearly does not meet submission requirements. I sincerely hope this issue will be addressed so that other customers do not have to experience the same frustration.
Mandeep Ramana
So fast and convenient location. Dont look around just schedule appointment here and get it done.
Mandeep Ramana
So fast and convenient location. Dont look around just schedule appointment here and get it done.
sandani shaik
Great service and knowledgeable staff. Highly recommend.
Mehraj
Booked an appointment today to get my fingerprints done for work purposes. I was really impressed. My appointment was for 3:15 PM but I got seen before my scheduled appointment time. The process was so smooth and efficient, and Gary is excellent at his job. He’s very friendly, and he did a wonderful job with my fingerprints. If you’re ever in need of fingerprinting services, for whatever the reason may be, I highly recommend coming to this place.
Angela Bouchard
Great upscale service
Junaid Mansuri
They are very helpful and competent
Meir Gerichter
I was HIRED for a position at $27.73 an hour. I completed all the required training—online courses, in-person use of force training—everything! Then, out of nowhere, I was told I couldn’t have that position anymore.
Instead, they threw me scraps: one offer at $19 an hour, another at $23. I took it anyway. Then, after finally receiving a schedule, less than 24 hours later, while I was having lunch with my wife, I suddenly received a TERMINATION LETTER. BEFORE I EVEN WORKED A SINGLE SHIFT. I HADN’T EVEN STARTED!!
This is an absolute disgrace. Total incompetence. Disorganized beyond belief. You wasted my time, my energy, and my resources. I have a family to support, and you toyed with my livelihood.
To make things worse, I was completely ignored. No one to call me, no one to reply to my emails—nothing. You discarded me like garbage. Is this how you treat people? I am a Canadian. I demand RESPECT. I demand FAIRNESS.
I am WELL AWARE that under Canadian law, an employer can terminate an employee within the first three months. But there are legal limitations to this. Terminations cannot be made in bad faith or for discriminatory reasons. Given the circumstances, I have serious concerns that this decision was influenced by my Jewish background rather than any legitimate workplace-related reason.
Furthermore, sending me a schedule and then terminating me the very next day reeks of bad faith and contract misrepresentation. If an employer induces an employee to accept a position under misleading conditions, only to fire them immediately, that is a serious legal issue.
If this termination was made without a valid reason, I may have grounds for a human rights complaint and legal action. I demand a WRITTEN EXPLANATION regarding this decision—IMMEDIATELY.
Eric Chen
Gary is the best, great experience here
Kris Mundi
I recently needed to get my fingerprinting done for work, and I have to say, the customer service I received was outstanding. From the moment I walked in, the door was opened for me, and I was immediately made to feel welcome. The entire process was smooth and efficient, and I felt completely comfortable and well taken care of throughout. Gary, who assisted me, was one of the kindest and most professional people I've ever met. He had everything done in just 10 minutes, and even made sure to open the door for me as I left. Gary was exceptional, and I couldn't have asked for a better experience.
Arpanjeet Kaur
They are not at all professional and they are so rude while speaking to someone worst security company I have ever dealt with with
nino zecevic
Good service and quick
Mukesh Das
Went with an appointment was very fast and convenient
Amit Ahluwalia
Very Professional and Excellent Service
Suzan Khalifa
I am so happy with the service here,
Gary is so professional, super skilled and so fast., I highly recommend this place for fingerprinting for citizenship. Thank you so much.🤩👍🏻
Quang
Thank you to Michael M for the fantastic follow-ups and consistent communication throughout the process. Great experience with him, highly recommended.
Kim Tan
Quick and professional
Manish Kumar Paul
Very professional and friendly