Commissionaires fr

Nice officer and perfect 👌 service

This was a couple of months ago at this point, but thinking about it still gets me angry. I had to get a criminal record check for the purpose of immigration to the US, and it was this male worker in his—I would assume—50s or 60s who was rude, impatient, and horrible at writing my name on whatever application he was using. Turns out, he ended up messing up my name. When I called him to get this corrected, of course, he didn't pick up. So I left a voicemail, which I used very formal language for. Being in a time crunch, I personally went in and saw him listening to my voicemail about an hour after the original call was made (sits there most of the time, twirling his fingers). He then proceeded to yell at and verbally abuse me before sitting me down and saying that he makes zero mistakes and never gets names wrong. He then told me to spell my name for him, which I began to do, during which he called me a, quote, "smartass" for spelling my name. He then realized that he had misspelled my name because it didn't fit the character limit. He didn't know how to correct this mistake and said that he had to go on vacation soon, so I would be scheduled for another appointment with another worker. There were zero apologies or accountability from him throughout the entire situation. What made the experience so frustrating was not even the fact that he made a mistake with my name. Mistakes happen, and I would have been completely understanding if he had simply acknowledged it, apologized, and corrected it. Instead, he immediately became defensive and acted as though I was the one causing a problem by bringing the mistake to his attention. Finally, I got to meet the other worker, who was incredibly kind. She actually knew how to work the software and spelled my name properly. Commissionaires having a member of their team who behaves this horrendously is honestly a shame, especially because the rest of the team I interacted with seemed to be great. The other employee I eventually dealt with was incredibly kind, professional, and helpful, which makes my experience with this particular employee feel even more disappointing. Reading through these reviews also really makes me wish I had gotten another employee from the very beginning. It seems like I wasn't the only person who had a negative experience with him, either, as I came across another review where someone specifically mentioned how poor their experience was with this same older man. At that point, it becomes difficult to write the entire situation off as a one-time bad interaction. It's unfortunate because one employee's attitude and lack of professionalism can leave such a negative impression of an otherwise good team. Based on my experience with the other employees, I don't think this is representative of everyone at Commissionaires, but this particular interaction was bad enough that it completely overshadowed the otherwise positive experience I had with the organization.

Dropped in for a Criminal record check. Incredible service, very personable staff, was a great experiance and fast! This type of service is rare these days!

It's a great place with experience security guards.

A man named Cheena, driving a Commissionaires car, truly stood out through an act of genuine kindness when I needed it most. Late in the middle of night, when I had no one to turn to and my car broke down, he stopped without hesitation to help. His polite and respectful manner immediately put me at ease, and he even went the extra mile by offering me a bottle of water. It's rare to come across someone so thoughtful and willing to help a stranger. People like Cheena make a real difference!!

Got lost somewhere I don't even know and Anthony helped me out, super friendly and professional! I was very pleased with his help. :)

I had a really great experience the first time I went to get my fingerprinting done for a police record check. I forgot her name but she was very kind and really made me feel at ease and told me that they would gladly help me for my next fingerprinting appointment. However, the guy working there was not only rude but also very unprofessional. I get that everyone has bad days but to make someone feel stupid and just be plain rude is not a good look at all. I was not going to write this review because I had a really good experience the first time but if you don’t want to feel absolutely horrible after your appointment, a) pick another place to do your fingerprint or b) please request another person

Got lost at the SaskTel Centre at a concert and Shahbaz helped me out, super friendly and professional! I was very pleased with his help.

I want to give a big shoutout to Dom, the security professional working in the food court at Midtown. He is incredibly attentive, approachable, and always ensures a safe and welcoming environment for everyone. You are doing a great job buddy keep it up. :)

It was a great experience, thank you Santa you are very pleasant. Merry Christmas❄️❄️❄️

I had an appointment and everything was done quicker than I expected. The staff were friendly and helpful.

This just happened I pulled in to a parking spot sat there for 30 secs and say a "parking enforcement guy" run behind cars he knocked on my window asked if I paid for parking i told him I just got there so I can turn around he told me a need to pay at least 1$ or if I leave ill be get a ticket Soo yea don't trust this company

I went to take my fingerprints for the citizenship and had a really awful experience. First, the person treated me as if I did not know how to speak English. At the end this person asked me to take my boots off to take my toe fingerprints. When I asked if he was series he said he wanted to see how far I would go. It did not sound like he was joking at all. It was extremely uncomfortable and I hope that is not the way he treats everyone that comes and gets this service.

Great service for fingerprinting weather you need it for RCMP or FBI.

Worst experience… went to give fingerprints for pcc but they gave me wrong form and when I went to talk to them and asked for refund, they did not gave me proper reply and also did not refunded my money back and I also had to pay twice for the form.

Provided wrong form and when gone to ask for refund they said no and didn’t gave any proper replies. Worst experience ever….

It was great.

I recently was parked downtown by midtown plaza waiting for the mall to open for a service call I had to do. I arrived a bit early and didn't want to sit in the midtown plaza parking lot and rack up the parking so I decided to park on the street around the rear entrance in my service van, I was then approached by one of your employees where I was told that I needed to pay for parking on the street and I explained my situation and even said that I would drive around the block, I was abruptly stopped and he said "I am trying to save you 30 dollars." Your employee extorted money out of me for a simple mistake that I was not aware of, the street was empty it wasn't rush hour, the mall hadn't opened yet. A simple warning or an explanation would have sufficed but the whole interaction left a sour taste in my mouth. Shame on your lack of empathy or understanding Mr. Commisionaire go flex your rent a cop muscles somewhere else.

Very helpful friendly staff. Safe protocols in place.